​I help SaaS and enterprise organizations align sales, product, delivery, and customer success - turning strategy into execution and execution into revenue.
I partner with technology-driven organizations to design, lead, and transform cross-functional operations so teams work as one connected system built for long-term success.
Who I work with
I work with...
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Growing SaaS companies scaling operations and delivery
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Enterprise IT organizations navigating complexity and transformation
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Founders, CEOs, CIOs, CTOs, and executive leaders
Most of my clients reach out when...
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Growth is outpacing structure
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Delivery is unpredictable
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Sales, product, delivery, and customer success feel misaligned
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Processes exist, but don’t actually support strategy or revenue
What I do
I help organizations build operating models and processes that actually work across sales, product, delivery, operations, and customer success.
My work focuses on:
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Organizational and operational design
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Professional Services and delivery organizations
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Cross-functional alignment from sales to customer success
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Transformation that supports growth, not chaos
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Processes built to enable execution and revenue
I don’t optimize in silos. I design systems that keep the entire organization aligned to strategy and outcomes.
How I Partner With Organizations
I offer two ways of working together, depending on what will best serve your organization. Both approaches are designed to create lasting impact - not dependency.
Strategic & Organizational
Consulting
I work as a trusted advisor to executive and leadership teams - helping design cross-functional operating models, clarify ownership, and align processes to company strategy and revenue goals.
This is ideal when you need clarity, direction, and experienced guidance without adding another full-time leader.
Embedded Executive Leadership (Fractional or Full-Time)
When hands-on leadership is needed, I step in as an executive leader - owning outcomes, leading teams, and building the systems required for long-term success.
​In this model, I operate as part of the organization, not as an external consultant.
Why Cross-Functional Alignment Matters
Organizations don’t fail because of one broken function. They fail in the space between them. ​When sales, product, delivery, and customer success are misaligned, the results are predictable: Missed revenue | Poor delivery | Burned-out teams | Frustrated customers​
I focus on the connective tissue of the organization, designing processes and leadership alignment that keep every function moving toward the same goals.
How I Think About Organizations
​I use citrus as a metaphor for how organizations work best.
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The peel represents the organization’s structure and operating model.
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The slices are sales, product, delivery, operations, and customer success.
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The connective membrane is leadership, process, and alignment.
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The core holds strategy, culture, and revenue goals.
When teams operate in isolation, the organization weakens. When they stay connected and aligned, the entire system thrives.
​My role is to strengthen that connective tissue, so your organization remains whole, resilient, and capable of sustained growth. Growth can be sweet or sour, but when organizations are built this way, they continue to produce results again and again.
What Working With Me Feels Like
I don’t believe in transactional consulting.
When I partner with an organization:
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I treat it as if it were my own
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I focus on outcomes, not just recommendations
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I balance empathy with accountability
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I design for long-term health, not quick wins
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I remain a trusted partner beyond the engagement
My success is measured by how well your organization performs after I step back, not just while I’m involved.
Let’s Build Something That Lasts
If you’re ready to align your organization, strengthen cross-functional execution, and build processes that support long-term growth and revenue, I’d love to start a conversation.
Whether you’re looking for strategic guidance or embedded leadership, we’ll explore what your organization truly needs — and whether I’m the right partner to help you get there.